Compliance

Compliance

Our team is steadfastly committed to upholding exceptional compliance controls. We have established clear standards for compliance in all pertinent aspects of our operation, including employee training and testing, administration, work standards, process controls and security. Our staff is thoroughly trained on and knowledgeable of all applicable federal and state laws including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act. Through our important affiliations, we receive the latest updates concerning state and federal regulations, which govern the handling of collection accounts. Moreover, our Quality Assurance Department ensures that the most professional collection methods are utilized in order to seek amicable resolutions and that our collection staff is in compliance during each communication. We are licensed in all states as applicable, and our firm is fully insured and bonded.