About Us

About Us

The Phoenix Recovery Group (PRG) is a Texas-based collection agency that provides professional Accounts Receivable Management services in the U.S., Canada, Puerto Rico, and Mexico. We offer our clients renewed strength and financial viability through our professional and comprehensive collection efforts, as well as foresight and determination to continue business as usual. As change is constant, PRG professionally rises to the occasion with every challenge faced and ascends ahead of the competition by consistently conducting business with the highest levels of integrity, by working earnestly and by being innovatitve for our valued clients. Our senior management team has more than 75 years collective experience in the industry, which has proven to be an important factor in establishing best business practices that foster healthy growth and superior results. Additionally, our cutting edge technology, professional approach and strong client services culture enables us to consistently provide a high caliber of service and exceptional results that our clients have come to expect. We have set ourselves apart from the competition by coupling our challenging work standards with comprehensive training and certification programs that together produce optimum results.

The Value we Provide

Dedicated Client Services Department

Each client is assigned a dedicated client services representative who is their primary contact.

Comprehensive Reporting

Clients receive monthly Status Reports and a Remittance Report.

Credit
Placement

Monthly reports to Experian, Equifax, and TransUnion. For commercial accounts, Experian Business.

Ease
of Usage

Doing business with PRG is simple and straightforward.

Online
Payments

For convenience purposes, customers can make payments online through our secure website.

Client
Online Accesss

We offer comprehensive online access for clients to review accounts, report direct payments and to retrieve a multitude of reports.

Message from
the CEO

As I reflect over the last few years of business, it brings a great sense of excitement and encouragement when I recall some of the significant achievements of our organization. Much of our success is attributed to being at the cutting edge of technology, and our innovative and strategic approach in providing our clients with a superior solution to their accounts receivable management needs. In addition, our steadfast commitment to creating an environment and culture that is conducive to individual and organizational development and growth. It is well known that having an intelligent plan and proven concept are important to the success of an organization, however we realize the real strength of a company lies in its people. It has been my good fortune to be surrounded by professionals who possess such creativity, dedication and passion. Collectively, we have collaborated on many projects both internally and abroad which have been key contributions to the accomplishments of PRG. It is the aforementioned principles, which PRG was founded upon and have defined our past, and present and will continue to fuel the vision of our future.